1. Introduction
At View 3sixty Ltd, we are committed to protecting and respecting your privacy. This Data Protection and Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services. We comply with all relevant data protection laws, including the General Data Protection Regulation (GDPR), and are dedicated to ensuring that your personal information is handled responsibly and securely.
2. Information We Collect
We may collect the following types of personal data:
• Contact Information: Name, email address, phone number, company name, and address.
• Service Information: Data related to the services you request from us, including details of virtual tours, photography sessions, and any customisations.
• Payment Information: Billing address, payment method details, and transaction history.
• Usage Data: Information on how you interact with our website, including cookies and tracking technologies.
3. How We Use Your Data
We use your personal data for the following purposes:
• To provide and deliver the services you request, including virtual tours and photography.
• To communicate with you regarding your project, respond to inquiries, and send service updates.
• To process payments and manage invoicing.
• To improve our services and website functionality.
• To comply with legal obligations and protect our business interests.
4. How We Share Your Data
We do not sell or rent your personal data to third parties. However, we may share your data with:
• Service Providers: Third parties who help us provide our services, such as payment processors or technical support.
• Legal Requirements: Where required by law or legal process, we may share data with authorities or regulatory bodies.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting, or reporting obligations. Once it is no longer needed, we will securely delete or anonymise your data.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct any incorrect or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain conditions.
• Restriction: You can request the restriction of processing your data in certain circumstances.
• Portability: You can request that we transfer your data to another service provider.
• Objection: You can object to the processing of your data, particularly where it is processed for legitimate interests.
To exercise any of these rights, please contact us.
7. Security of Your Data
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure payment processing systems.
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. These cookies may collect information such as your IP address, browser type, and browsing activity. You can manage cookie preferences in your browser settings. Further information on Cookies can be found here.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting them.
10. Changes to This Policy
We may update this Data Protection and Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will apply to all interactions from that point forward.
11. Contact Us
If you have any questions about this policy or how we handle your personal data, please contact us.
